After purchasing a plan, our team prepares your custom UGSheets workspace. This includes a fully structured Google Sheet connected to the generation system and optimized for UGC production. Setup typically takes 1–5 business days, after which you'll receive access to your ready-to-use workspace. You can then start generating creatives immediately.

Most AI video tools generate one video at a time, requiring users to manually prompt the system repeatedly. UGSheets turns a structured Google Sheet into a creative production pipeline. Because the system runs through a familiar Google Sheet interface, the workflow is easy to understand and manage, even for users without technical or AI experience. You can define multiple creatives in your sheet and launch many generations simultaneously. The system processes them automatically and continues working until all generations are completed. UGSheets also structures and optimizes prompts behind the scenes to help achieve the best possible results, without requiring users to write complex prompts themselves. As AI models improve over time, UGSheets automatically benefits from those improvements as well. This makes it easier to generate and test dozens of UGC creatives quickly, using a simple and structured workflow.

Each UGSheets workspace is custom prepared for your account. We configure the generation pipeline, structure the sheet, and ensure all tools are connected and ready to use. This ensures your system works smoothly from day one.

Because each UGSheets workspace is custom built after purchase, we do not offer refunds once the setup process has started. When a plan is purchased, our team begins preparing your dedicated Google Sheet workspace, connecting it to the generation system and configuring the creative pipeline for your account. Since this setup requires manual work and system resources, all purchases are final. If you’re unsure whether UGSheets is the right fit, we recommend booking a demo before purchasing so you can see exactly how the system works.

No. UGSheets is designed so anyone can use it. You simply fill in a few fields in the sheet such as: • Hook or B-roll type • Persona description • Script (optional) • Product reference The system handles the generation automatically.

UGSheets can generate several types of UGC assets including: • UGC video clips • Talking head videos • Hooks and ad intros • B-roll footage • Persona images • Product-style content These can be downloaded and used directly in ads.

Failed generations do not count toward your credits. You can simply reset the row and run it again. This ensures you only pay for successful outputs.

Yes. You can purchase additional generation rows at any time. New rows are added directly to your existing UGSheets workspace.

Yes. UGSheets works for most products including: • E-commerce products • Apps and digital products • SaaS tools • Consumer brands You simply describe the product inside the sheet.

No. UGSheets plans are one-time purchases. Your workspace and system remain active after setup. You only purchase additional generations if you need more.

UGSheets is built for teams that need to test many ad creatives quickly, including: • E-commerce brands • Marketing teams • Paid media buyers • Creative agencies

Yes. Once a persona is generated, you can reuse it in multiple rows inside your sheet. This allows you to test different hooks, scripts, and creative variations while keeping the same character and brand identity.

Yes. You can request a demo to see how UGSheets works and how the sheet is structured.

Most generations complete within a few minutes depending on the type of asset. You can generate multiple creatives directly from the sheet.

UGSheets is a technology platform, not a marketing agency. The system generates creative assets such as UGC videos, personas, hooks, and B-roll using structured inputs. Users remain responsible for how those assets are used in their advertising campaigns.